Privacy Policy

Last Updated: March 2, 2025

1. Introduction

Welcome to OctaveTTS (hereinafter referred to as "we," "our," "the Service," or "OctaveTTS"). This Privacy Policy is designed to inform you about how we collect, use, store, and protect your personal information. By using our services, you agree to the data practices described in this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

When you register for an account, use our services, or contact us, we may collect the following information:

  • Account Information: Email address, username, and password
  • Profile Information: Name and contact details (optional)
  • Payment Information: Billing address and payment method details (processed through secure third-party payment processors)
  • User Content: Text content you upload or create, generated voice files, and custom voice settings

2.2 Information Collected Automatically

When you use our services, we may automatically collect:

  • Usage Data: Access times, features used, number and types of voices generated
  • Device Information: IP address, browser type, operating system, and device identifiers
  • Cookies and Similar Technologies: Used to improve user experience and service functionality

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and manage your account
  • Send service notifications and updates
  • Respond to your requests and provide customer support
  • Analyze usage patterns to enhance user experience
  • Prevent fraudulent and abusive activities
  • Comply with legal obligations when required

4. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: With third-party service providers who help us deliver our services (e.g., cloud storage, payment processing)
  • Compliance and Legal: When we believe in good faith that disclosure is required by law or to protect our rights, safety, or property
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: In other cases with your explicit consent

5. Data Security

We implement reasonable security measures to protect your personal information, including encrypted transmission, secure storage, and access controls. However, no method of internet transmission or electronic storage is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

Depending on applicable laws in your jurisdiction, you may have the following rights:

  • Access to your personal information
  • Correction of inaccurate data
  • Deletion of your personal information
  • Restriction of or objection to certain processing
  • Data portability
  • Withdrawal of consent

To exercise these rights, please contact us using the information provided below.

8. Children's Privacy

Our services are not directed to children under 13 years of age. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information.

9. International Data Transfers

We may process and store your information globally. By using our services, you consent to your information being transferred to and stored in countries outside of your country of residence.

10. Third-Party Links

Our services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of changes by posting the new version on our website and updating the "Last Updated" date. Your continued use of our services after such modifications constitutes your acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

This Privacy Policy is intended to provide clear and transparent information about how we handle your personal information. We recommend that you review this policy regularly to stay informed of any changes.